Introduction & Scope
Ber177 is a trusted online betting and gaming platform in Bangladesh. We believe every user's personal data belongs to them — protecting it is our foremost responsibility.
This privacy policy applies to the ber177 website (ber177.bet), mobile application, and all related services. It takes effect whenever you register, log in, place a bet, or use any of our services on ber177.
Ber177 complies with international data protection regulations. Our privacy policy is aligned with the GDPR (General Data Protection Regulation) and applicable local laws. This policy may be updated periodically — we recommend reviewing this page regularly.
Types of Data Collected
Ber177 collects several types of data, all of which are necessary to deliver services, verify identity, and maintain platform security.
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Full name, date of birth, nationality | KYC Verification & Age Confirmation |
| Contact Information | Email, mobile number, address | Account Communications & Security |
| Financial Information | Payment methods, transaction history | Deposit/Withdrawal Processing |
| Identity Documents | NID, passport, driving licence | Identity Verification & Legal Compliance |
| Usage Data | Betting history, login times, device information | Service Improvement & Fraud Prevention |
| Technical Data | IP address, browser information, cookies | Security & Service Optimization |
Ber177 does not collect any additional or unnecessary personal information beyond what is listed above. Every piece of data collected has a specific and legitimate purpose.
How We Collect Your Information
Ber177 collects user data through several methods. Each method is fully transparent and based on the user's informed consent.
Direct data sharing:
- You provide information voluntarily when filling out the registration form.
- When uploading documents for KYC verification.
- When you contact customer support.
- When participating in promotions or surveys.
Automatically Collected Data:
- Technical data is collected automatically while you use the website or app.
- Browsing behavior is monitored through cookies and similar tracking technologies.
- Payment information is recorded during transaction processing.
Ber177 never collects your personal information from third parties without your consent. All data collection is carried out through fully lawful and transparent means.
Purpose of Data Use
Ber177 uses your personal data only for specific, legitimate, and clearly defined purposes. Each purpose is detailed below:
- Account Management: To complete registration, login, password reset, and account verification processes.
- Service Delivery: To ensure betting, deposits, withdrawals, and other gaming services run smoothly.
- Identity Verification: To meet legal obligations and prevent access by minors.
- Fraud Prevention: To detect and prevent suspicious activity.
- Customer Service: To resolve your questions and complaints quickly and accurately.
- Marketing (consent-based): To keep you informed about relevant promotions and offers — only with your explicit consent.
- Legal Compliance: To meet AML (Anti-Money Laundering) and other applicable regulatory obligations.
- Service Improvement: To analyze usage patterns and further improve the ber177 platform.
Ber177 does not use your information beyond the purposes stated above. You will be notified before your data is used for any new purpose.
Data Sharing Policy
Ber177 never sells your personal data to third parties. However, specific information may be shared in the following limited circumstances:
Service Provider Partners:
Limited and necessary data may be shared with trusted service providers acting on ber177's behalf — such as payment processors and KYC verification agencies. These partners are required to uphold the same strict privacy standards as ber177.
Legal Obligations:
Information may be shared in response to a court order, regulatory directive, or lawful request from a law enforcement authority. In such cases, ber177 provides only the minimum necessary data.
What We Never Do:
- Your data is never sold to any third party for commercial gain.
- Your data is never shared for marketing purposes without your consent.
- Data is not transferred to unrelated or unauthorized parties.
All third-party partners of ber177 operate under a strict Data Processing Agreement (DPA). They may not use your data without ber177's authorization.
Cookies & Tracking Technologies
Ber177 uses cookies and similar tracking technologies to improve the user experience on its website and application.
Types of Cookies:
- Essential Cookies: Essential for core website functionality — login sessions, security tokens, and so on. These cannot be disabled.
- Functionality Cookies: Used to remember your preferences (language, theme).
- Analytics Cookies: Used to monitor usage patterns and improve ber177's services. These collect anonymous data only.
- Marketing Cookies: Used to display relevant ads — only with your consent.
You can manage or delete cookies through your browser settings. However, disabling essential cookies may cause some ber177 services to not function properly.
Data Retention Period
Ber177 does not retain your personal data longer than necessary. Each category of data has a defined retention period.
| Data Type | Retention Period |
|---|---|
| Account Data (active accounts) | For as long as your account remains active |
| Financial Transaction Records | 5 years after the last transaction |
| KYC Documents | 5 years after account closure |
| Betting History | 3 years after account closure |
| Customer Support Communications | 2 years after last contact |
| Technical logs (IP, device) | 6 Months |
Once the retention period expires, data is securely deleted or anonymized so that individuals can no longer be identified. However, certain data may be retained for a longer period due to legal obligations.
Your Rights
You have important rights over your personal data on the ber177 platform. We respect these rights and make them easy to exercise.
- Right of Access: You have the right to know what personal data ber177 holds about you. Upon request, full details will be provided within 30 days.
- Right to Rectification: If any of your information is incorrect, you can request a correction. ber177 will update it promptly.
- Right to Erasure: In certain circumstances, you may request the deletion of your personal data. However, some data may need to be retained due to legal obligations.
- Right to Restrict Processing: In certain circumstances, you may request a temporary restriction on the processing of your data.
- Right to Data Portability: You may request a copy of your data in a readable, portable format.
- Right to Object: You have the right to object to your information being used for marketing purposes. Marketing communications will be stopped upon request.
- Right to Withdraw Consent: You may withdraw any previously given consent at any time. However, processing carried out prior to withdrawal remains valid.
To exercise any of the rights listed above support@ber177.bet. We aim to respond within 72 hours.
Security Measures
Ber177 follows industry-leading technical and organizational measures to protect your data. Our security infrastructure is regularly updated and tested.
- SSL/TLS Encryption: Every data transfer across the website and app is secured with 256-bit SSL encryption.
- Database Encryption: Stored data is kept in encrypted format so it remains unreadable in the event of unauthorized access.
- Two-Factor Authentication (2FA): Two-factor authentication is available to keep your account secure.
- Firewall & DDoS Protection: Our servers are protected by advanced firewalls and DDoS prevention systems.
- Regular Security Audits: Regular security audits and penetration testing are conducted by independent experts.
- Restricted Access Controls: ber177 staff only have access to the information required for their specific role — not the entire database.
- Data Breach Response Plan: A dedicated plan is in place to respond swiftly to any security breach. Affected users will be notified within 72 hours.
Third-Party Links & Services
Ber177's platform integrates certain third-party services, including payment gateways (Mobile Pay, Nagad, Rocket) and identity verification providers. These services operate under their own privacy policies, which ber177 does not control.
Ber177 works only with trusted and reputable third-party partners, each of whom must meet ber177's privacy standards. We still recommend reading a third party's own privacy policy before using their services.
Ber177 is not liable for any misuse of your data by a third-party service, though we are always ready to assist users in such situations.
Children's Privacy
Ber177's services are exclusively for adults aged 18 and above. ber177 does not knowingly collect personal information from anyone under the age of 18.
- Age verification is mandatory at the time of registration.
- Age verification documents are required as part of the KYC process.
- Any account identified as belonging to a minor is closed immediately.
If you believe a minor has created an account on ber177, please support@ber177.betimmediately. We will take prompt action.
Ber177 is committed to responsible gaming. Protecting minors from betting is our top priority. To learn more, visit our Responsible Gaming page.
Contact & Complaints
For any questions, concerns, or complaints regarding this Privacy Policy, please contact ber177's data protection team.
- Email: support@ber177.bet
- Live Chat: Available 24/7 on the ber177 platform.
- Response Time: You can typically expect an initial response within 72 hours.
If you are not satisfied with our response, you may file a complaint with the relevant regulatory authority. ber177 is always committed to fair and transparent resolution.
Our support team is available 24/7, every day of the week. For any privacy-related concerns, reach us via Live Chat right now.